Fitting Your Square Peg Into Round Hole of Work

Career research has shown that you are more likely to have job satisfaction if you have a work-role fit, one where their core job duties align with their talents, skillsets and motivations.

It’s no surprise then when the same job seems very meaningful to one person but not to another. If your essential motivation goal is to help others, commercial careers organized around attaining sales goals, status or power will feel empty.

If you get deep innate satisfaction from always learning new things and promoting your curiosity, then repetitive and structured jobs will wear you out.

If your chief interest is working with others in a setting where there is freedom to talk and interact, make new friends, then you will hate jobs where you have to spend long hours alone working independently on a task in a concentrated manner in a work setting that is not socially or personally interactive–this is why so many competent professionals hate working from home as independent consultants.

Your motivational pattern

When you do not know what their motivational pattern really is, then you will probably react in a negative manner to situations at work simply because your job does not align with your natural inclinations.

However, when you have the full picture of your talents and motivations, you have more power to find your right work or to communicate in your current job with more clarity and confidence to others what motivates you to be a productive and valued employee and thereby craft your job into a better fit.

When you are simply reacting to work circumstances and trying to fit like a square peg into a round hole, it can drive you crazy. That hole has been shaped by others with no consideration of your unique talents and motivations.

But you are not trapped because you can shape that hole to better fit you by getting knowledge about your motivational pattern.

The key to enjoyable work

Instead of reacting to your work circumstances, you can find a better fit by crafting your current job to fit you better—this is the key to enjoying your job (and life), as well as making your career (and life) more meaningful at a practical everyday level.

Let’s face it, work takes up much of our days and we all prefer to be energized not drained by our jobs.

In my next article, I will explain how you are more likely to achieve job satisfaction or find meaningful work when your job helps you to achieve longer-term goals, especially when those goals align with your core needs and values.

It’s a New Year: Are your career goals organized around solving problems or creating what you want? – part 1

You have a job now, right? And maybe you don’t like it. Or you’ve been thinking about a midlife career change but you don’t know what else you could do and still make money.

So, now your life is taken up with reacting to the circumstances of your situation. How can I work less and make more? I hate the office, how can I work 3 days at home, 2 days at the office? My colleagues annoy me, how can I transfer to another unit? I’m stressed out, how can I get leave with pay?

In short, these problems start to dominate your everyday life. You are trapped into reacting against the prevailing problems of your life–they suck up your time, energy, and money as you seek a way out.

Problem solving is one of the worst ways to try to build the life you want. Here is a simple truth: you can solve all of your problems and still not have what you want. For example, you get leave without pay only to find that the same position is not waiting for you when you return to work; instead, the new job is worse! Or, you transfer to another unit, only to find the work is boring or the workplace toxic. Or, you find no motivation for working by yourself at home, you can’t get the work done, and you get laid off.

When you are trapped into reacting against the prevailing problems of your life, you are led away from thinking in terms of desired outcomes. When you are in this problem orientation, you get ‘stuck’ in your career. You can’t create from that orientation.

Creating the career you want is certainly possible when you approach it as an orientation and a skill. A creative orientation is a process that involves proven steps that move you from where you are now to a state of being that doesn’t yet exist. If you were to create a painting, a sculpture, or a poem, you are creating a product that doesn’t yet exist. You can do the same thing with career change—you can create an outcome that doesn’t yet exist.

If your career is the subject matter of the creative process, then you need to have some idea of the outcome, what it might look like, feel like, knowing what you want. That might sound simple but it is where most people get stuck. Instead of working on what it is they want, they work on answering other questions: What will make me happy? How should I live my life? What is my purpose? What is meaningful to me? Important questions, to be sure, but the answers are not necessary for creating what you want in a career.

Most people get stuck in their career because they can’t “see” another option. They don’t think about what they want, but rather, what they think they should want from a limited menu of available items. The subtext is: find the proper response. For example, at this age, you should be in this kind of position earning this amount of money in your career. We are supposed to think there is a proper response. If your circumstances don’t match that “proper response” then your life becomes a problem, rather than what you truly want based on your natural inclinations. This is how problem-solving rather than creating becomes the organizing principle in your life.

This is an important part of the work I do as a job change expert—to create a ‘new’ picture, an accurate and reliable picture, of what that work or career might look like, based on a creative orientation, by focusing on your natural strengths, motivations, values and preferences.

Then, on the skill level, you create that new picture. Creating the career you want is not rocket science but it is a skill and like any skill needs to be learned and applied in an efficient and effective manner to get the outcome you want.

That will be the subject of my next post.

Job Change Advice: If you find yourself in a hole…stop digging!

It’s easy to dig ourselves into a hole that feels impossible to get out of. For example, it’s easy to fall into a job with no intention of staying there only to realize, years later, you’re stuck there…it’s draining you body and soul, but you need the money just to survive or maintain a lifestyle expected of you by family and friends.

Our tendency is to look for a compromise, to find a way to keep the money but find a way to make life better. The solution for many of my clients has been to do more of what they think they want to do– paint, write, sing, perhaps, or start a business–a reaction to their job dissatisfaction or problems.

Sometimes, these options make the situation worse! Starting something new takes energy, something that is in short supply when they get home from work. Sometimes, their marriage or partnership breaks down; or, they go into debt or bankruptcy; or, they try to figure it all out on their own but they lack clarity, confidence, and resources. They slip into depression. In short, they reach a desperate place. They see no way out of their hole…trapped!

It might feel like a death trap but it is not a life-and-death situation. They are not homeless or hungry. There are personal and professional supports available—this becomes the time to draw on them. One of the most important resources to draw on is the creative spirit than resides in each of us. We may not be musical, or artistic in any manner, but we all have the power to create our future. Creating is a process and anybody can do it.

Changing your focus is the key to a midlife career change

The biggest obstacle to creating a new career or business or future is our inclination to compromise. We focus on the wrong things, on what we think we can do for money, instead of what we want to do. In my experience as a job change expert for the past 20 years, what I see is a lack of vision based on one’s deepest values and highest aspirations.

In the creative process, it is important to love the creation before it exists—to love the dream home before it is built, to love the song before it is written, to love the child before it is born. The same principle is to get a vision for a career or job and love it before you find it our create it. An entrepreneur loves the business before it is built. A chef loves the dish before it is made. A filmmaker loves the film before it is produced.

In terms of work, too many of us have lost touch with what it is we love to create. How do we know? By comparison. When it is not there, you feel like you’re going through the motions, disengaged, uninvolved, disconnected—in short, you don’t really care, it’s just a paycheck. This is not necessarily a bad thing, but it can become a problem after many years, especially if it drains your energy, and plants you in a hole.

Love the result, not the process

One of the best ways to get out of a job hole, or career trap, is to push aside compromise thinking and focus on what it is you would love to create—the result. This does not mean you will love the process; you may even hate taking the necessary steps.

It is not a compromise to do the hard work, learn what you need to learn, develop the skills you may need but don’t have yet. Easy or difficult, fun or a pain, throughout the good, the bad, and the ugly, that experience of connection, involvement, of being true to yourself and true to your creation will permeate everything you are doing. Sounds a little like parenting, doesn’t it?

Love brings out the best in us for parenting and career change. One thing I know for sure is that your chances of making a successful career change will disappear quickly if you forget or lose touch with your desire to see the end result, no matter what circumstances you are in. Being a creator is about keeping your eye on the main prize.

You May Not Be Crazy for Changing Jobs

When I first spoke to Maria Ford she was the marketing communications manager for a semi-conductor start-up company, and a confused and distressed woman.

She was working at “yet another high-tech start-up,” her third company in four years. “It’s turning out to be another bad experience,” Maria lamented. She’d just walked out of “a very stressful meeting,” returned to her desk, opened up the phone book and looked under career counselor listings. She found me.

Sitting in my office, Maria opined that she had no support system at work. Her job was “getting engineers to relate a good story,” the only person in the company with that responsibility. “It seems like the engineers and a communicator, like myself, are two disparate species,” she said. “I feel like I am the “crazy one” on a daily basis.”

Maria had been doing a comparable job for similar companies for five years and thought the problem must be her. No matter what company she joined, she always had the same experience. In Maria’s words, “It’s not unlike the movie Groundhog Day. I wake up every morning and it’s the same struggle, day after day.”

To make matters worse, many of her friends were envious of her success. For her, the rub lies in the fact that, “I am really good at my job. Everyone loves my work, I’m making great money, I have a nice house and I’m highly employable. I look successful,” she added.

“My friends think I’m the poster child for English majors. I’m being rewarded for the job I’m doing, so it must be the right work. However, if this is success, I’m going to die very young.”

My work with Maria was very simple. Sitting across from me was a very talented, creative young lady, an excellent writer with a Bachelors and Masters degree in English Literature, trapped in a job misfit.

I pointed Maria to her authentic self. She was not being true to herself, the writer. She was listening to her social self – parents, teachers, peers and society – authorities in general. Here was a woman working with engineers who could not recognize or reward her for her natural writing talent.

Engineers represent logic, left-brain thinking and rationality. They typically don’t appreciate creativity and right-brain thinking. A semi-conductor company is comprised of people who spend their days thinking about circuits, ones and zeros. Maria spends her spare time writing poetry.

If you talk to Maria now, she admits she had no vocabulary for what was wrong. “I now realize that they weren’t bad people. The job was merely a bad fit for me. I’m a creative person and a communicator and I was working for and with engineers who communicate with math.”

In order to be true to herself, she had to find a work setting where her talents were recognized, appreciated and valued. At the time, she didn’t have the self-awareness to understand that her creativity was unique, but once she was able to, she created a life that focused on it.

Within eight months of her first visit to my office, she started her own company in Ottawa called Kaszas Communications Inc.. She utilizes her special abilities to communicate the differences and values a business offers to its’ target audiences.

kaszas_sml

The ironic part of Maria’s story is that eighty percent of her client base is still high-tech start-ups. Now there’s a big difference. What allows her to enjoy working with those clients anew is that she is able to structure her business in such a way that her services focus on offering what she’s good at and what she loves. She is able to say “no” to elements of jobs that aren’t good for her.

Maria’s job situation wasn’t unique. It’s important to be true to yourself, even when you’re being rewarded for not being true to yourself. Otherwise, you will pay a price – an emotional price. Not being true to oneself is a slippery slope to self-destruction.

Is it money or meaningful work?

Work-life balance is one of those buzz words that characterizes the zeitgeist of our times. We live busy, hectic lives and, in order to control all this activity, we often separate our different spheres of activity into compartments of work, family, socializing, romancing, education, politics, religion, and so on.

This compartmentalizing also extends to our mental and emotional lives, to what we do and believe, to what we value. Work-life balance is about aligning our being with our doing.

Easier said than done, right? In fact, there is strong evidence to support the conclusion that there is very little work-life balance in our lives. We might want it…but we can’t get it!

Highest levels of job stress

One major study commissioned by Health Canada[1] found that the highest levels of job stress and depression in Canadian public servants were found in Ontario public employees at municipal, provincial and federal levels:

“While they may earn the nation’s highest average salaries, Ontario workers reported the lowest levels of job satisfaction and the highest intention to leave.”

Reducing work-life conflicts is not a high priority for most employers even though doing so is proven to be a major factor in better job performance, according to Paul Fairlie[2], a researcher that I spoke with recently. He designs and conducts surveys related to meaningful work. He says that the same 9-10 dimensions keep coming up in research.

Is it money or is it meaningful work?

It’s both. It’s a two-stage motivational process. People need a certain amount of money to be comfortable and to feel appreciated at a level similar to others doing the same job. Beyond these few extrinsic drivers, the vast majority of people pursue intrinsic rewards, e.g. meaning-based goals and values.

Some people can be cynical about these kinds of results, and prefer to pursue extrinsic goals, such as money, prestige, status, power; rather than intrinsic goals, such as meaning or socially useful work. But the research clearly shows that money rarely shows up as a major influence on motivation and behaviour once basic needs are met.

Extrinsic vs Intrinsic Rewards

Instead, studies are consistent in showing that most people are, in fact, more intrinsically-motivated. If they become more extrinsically-motivated, it’s because of negative work experiences. Let’s face it, work can be a pretty harsh environment, involving layoffs, unfair dismissals, nepotism, corruption, and so on. It’s no wonder that many individuals acquire a cynical attitude: “Fool me once, shame on me…try to fool me twice, forget it, just pay me!”

As Paul learned from surveys, it is understandable that many people are more likely to choose a raise over more meaningful work, but that doesn’t stop them from wanting more interesting work. His research demonstrates that most employees still want self-actualizing work; they want to make a social impact; they want personal goals/values alignment with jobs/work/employers; they truly want a sense of personal accomplishment.

When they get it, they are more likely to stay with their employer and report higher levels of satisfaction, commitment, engagement, and discretionary effort.

Meaningful Work Index

Furthermore, the higher they score on his Meaningful Work Index (MWI), the more likely they are to experience fewer physical and mental health symptoms. He reviewed 2 national studies in 50 states and found that employees with a high MWI score measured low burnout, low depression, low stress, and low anxiety.

However, when employees don’t find meaningful work with their employers, they disengage–the rate of days lost to sickness and loss of productivity rises dramatically. Indeed, the stats suggest that a growing fringe of Americans and Europeans are withdrawing from work as a meaningful life pursuit.

Work-life balance enables individuals to become self-reliant, make informed choices and find satisfying and fulfilling work and lifestyles in today’s rapidly changing labor markets.

Leaving large orgs for lifestyles business

Many of them are leaving the world of institutionalized work and creating a lifestyles business, which is a small enterprise that shares the following characteristics:

– Set up and run by its founders
– Aim of sustaining a particular income level from which to enjoy a particular lifestyle
– Does not require extensive capital to launch or sustain (limited scalability or potential for growth)
– Suitable for sole practitioners, husband-and-wife-teams, or small groups in “creative industries”
– Dependent on founder skills, personality, energy, and contacts
– Founders create them to exercise personal talent or skills, achieve a flexible schedule, work with other family members, remain in a desired geographic area, or simply to express themselves

Creating such a business isn’t for everybody but more people than ever are leaving their corporate jobs to try it for themselves.
———————
[1] “Where to Work in Canada: An examination of regional differences in Work-Life Practices,” Health Canada survey, Linda Duxbury & Chris Higgins, Ottawa’s Sprott School of Business, 2001
[2] Paul Fairlie, Ph.D., President & CEO, Paul Fairlie Consulting, Advancing the Science & Meaning of Work

Career Change Advice for Talented Women with predictable, boring, mundane jobs

Taba Cookey is an extremely talented woman who had immigrated to Canada from Nigeria to go to work in high level finance. She had earned her first degree in England and had got  a Masters degree in Canada some years later before returning to Nigeria to continue her banking career.

She said that while she was in Ottawa looking to move from her job in financial sector research, she thought she should “take advantage of the kind of career consulting (that I offer) that doesn’t exist in Nigeria,” and explore her options for career change.
I had Taba write “her story”–eight examples of experiences that had been very satisfying for her throughout her life. They didn’t have to be job related.

What came up again and again is that she thrives with new competitive challenges that force her to stretch herself beyond anything she had ever done before. She also needs those challenges defined with deadlines and guidelines for measuring success. For example, she was usually one of the best student in her schools and was the only student in her graduate school class to complete her master’s thesis in time to graduate on schedule.

When she moved from Nigeria to London at age 9, she quickly established herself as one of the star sprinters in her elementary school. Before long, having run out of female competition, talk in the playground was that she should take on the fastest boy runner in the school.

“Finally, a date and hour was set. It was close…but there was no doubt about the result: I won, and that was the end of John’s bragging about how fast he was,” Taba said.

At some point during this career audit, she accepted an offer as Standards and Insurance Manager for a Canadian government agency that was charged with protecting consumers’ deposits in event of the failure of federally regulated banks and trust companies. She didn’t understand why at the time, but found herself so bored and frustrated with her job.

We figured out that even though her position at the government regulatory agency might be the perfect job for someone else, it was “just pushing papers” for her. Many jobs, including the one she was in at the agency, organized to be predictable and mundane and often become simple and boring for talented people like Taba.

Using “her story,” we determined:

* The work environment she would thrive in.

* The type of work she would thrive in.

* The way she likes to be managed.

* The way she likes to be rewarded.

* What motivates her.

* And how she likes to approach tasks.

“My work with George made me realize this sort of work was thoroughly unsuited to me” says Taba.

She began to seriously consider returning to Nigeria and we talked about the need for African ex-patriates to return home and use their knowledge and expertise in developing Africa.  She decided to go back to Nigeria without any prospects for a job. I told her that she had lots of talents and people would recognize and reward her for that.

I think that one of the reasons ex-patriates don’t go back to their home countries after being educated abroad is because they’re worried they won’t get challenging jobs. I knew it wouldn’t be a problem for Taba because she has talents that transfer across borders. It was just a question of packaging her talents to be recognized and rewarded in different cultural contexts.

So we had to put her talents into a resume to show what this person could do for an employer anywhere–a dramatic example of how her talents transfer across cultures and borders.

She sent me an email saying, “An amazing opportunity opened up in Ghana. I am a Program Manager with the African Finance Corporation (http://www.africafc.org), based in Accra, responsible for overseeing all IFC leasing development programs in Africa. IFC is the private sector arm of the World Bank, promoting development through loans, equity and technical assistance to the private sector.”

A lot of businesses in Africa have difficulty in accessing traditional bank financing, and leasing provides an attractive alternative to such companies. The program aims to promote the role of leasing through training, public awareness, attracting new investment into the industry and working with the authorities in specific African countries to improve the legislative and regulatory environment for leasing.

This job is challenging for her because it is so varied and really stretches her capabilities. Also, she travels all over Africa and has to deal with different personalities in differing cultures. She needs to be in circumstances that stretch her, like beating the fastest boy in school.

“The other day I went through the life stories I had written and the analysis you had done four years ago now, and was amazed at the way it has all come together in my present job,” said Taba. “It is really quite uncanny. But then again perhaps not, since you had so accurately identified the kind of work and environment that would give me ‘jobjoy’ and I have finally found it. It is not surprising that I can now say without hesitation that I have never enjoyed work so much, and…yes, feel fortunate that I am actually getting paid for it. I come to work every day with a sense of anticipation, and hardly know where the time has gone at the end of the day. I actually have to tear myself away! This is such a change from so much of my previous life spent clock watching and day dreaming at work.”

When we get into a jobfit, other parts of our lives often fall into place.  After a few years in this job, Taba returned to Nigeria in 2008 .  “It is great to be back home, I think age is finally taming my itchy feet!”  She was recently married, and took a new position with the Nigerian Stock Exchange.  Congratulations, Taba, in  putting down roots!

–with Nick Isenberg

Too Creative For Tech?

During the past 20 years as a job change expert, I have met dozens of men and women in hi-tech careers with a passion for a creative activity.

The computer programmer who builds customized electric guitars. The senior network specialist who travels the country to compete in paintball. The ITIL specialist who hosts folk music concerts in his home. The software designer who provides black belt martial arts instruction to hundreds of students. The systems development manager who studies astronomy. I can go on and on.

But in every case, none of these individuals developed a new career, or even
a second career, around that particular passion. Everyone is creative, everyone
has passions. But not everyone can create a job out of their passions. Why?

Because it’s not about taking one particular activity/passion and building a
new career around it, like someone having a passion for sewing, and saying, “I
love sewing so I’m going to work as a tailor or a seamstress.”

The software programmer does not usually give up a lucrative job to eke out a
living customizing electric guitars, unless they had FaceBook shares they cashed
in during the IPO, or their parents die and leave them a fortune, or they win
the lottery….it happens, sure, but rarely.

The simple fact is that the earnings of hi-tech professionals are much
greater than what they could make with their hobby passion. That’s what holds
them back, the trade-off between having fun and having financial security. They
believe the two are mutually exclusive.

For years, they’ve been molded by what they do, and paid extremely well for
doing it. Even if they come to hate their work, they believe there only option
is to stick to their hi-tech job box. They want to bust out of the box but fear
negative consequences. It’s called a rut, which is sometimes described as a
coffin with the ends knocked out.

stuck-in-a-rut_opt

In the same way that the rut is linear, stretched out in one direction, they
think of their options in terms of the same left-brain, cause-and-effect
relationship. They see a line between what they do now and what they are
passionate about, and the connection does not compute.

They are focusing on the component parts of their lives, instead of looking
at the relationships between the parts. When they are doing what they enjoy
most—whether it’s building guitars, devising winning paintball strategies,
hosting folk music concerts, teaching martial arts, or studying astronomy—they
are engaged in a motivational pattern, one that is organized around their key
success factors.

It’s all about the pattern, the relationships between those factors that
energize them. Those factors can be defined, the pattern can be mapped. When
they see how their passion simply reveals certain aspects of their pattern, they
see how their talents and motivations match many kinds of jobs or careers in
specific work settings.

Instead of having one rather risky option organized around their passion,
they now have a dozen or more financially viable options organized around their
motivational pattern.

Busting out of the box is then possible. The dead end rut gives way to
shining path of real opportunity for a new kind of life, one that offers
financial security and job joy!

The Gift that Keeps on Giving

I recently performed in a musical theatre production of ‘The Gifts of the Magi,’ a story about a young married couple—Jim & Della Dillingham—who are living in New York in 1905 when Christmas rolls around and they have no money to buy each other gifts to express their love.

They have hit hard times because Jim is unemployed and Della gets a little sewing work now and then. In the end, the buy each other gifts that are very meaningul but are made by a huge sacrifice: Della cuts and sells her beautiful long brown hair in order to buy a watch fob, for the very watch that Jim sells in order to buy Della pure tortoise shell combs for her beautiful long hair! The fact that each was willing to make such a personal sacrifice for the other demonstrates their deep and genuine love for each other. It makes no real sense, there is no good reason that explains what Jim and Della did out of love for each other. Hope and love cannot be reasoned with.

I think the same idea stands behind the notion of doing what you love for a living. It can’t really be reasoned with. In fact, there are many good reasons for not doing so, reasons that sound very…well…reasonable. It’s just too hard, too risky, to pursue what you really want; just accept the fact that you can’t have it and compromise. Choose a career that is safe and learn to live with it. [Or, do as I did as Soapy, the bum, in the musical, who does his best to get arrested in order to avoid work! He’s the comic relief…]

But the heart wants what the heart wants; it cannot be reasoned with. Our life-spirit cries out for vitality, we want to feel engaged with life, living with purpose and meaning. Is it any wonder that a career compromise often leads to a mid-life crisis, or depression (which is now the number one workplace disability)? I am not denying the fact that for some people there are formidable and genuine obstacles to making a significant change in one’s life. But, in most cases, the obstacles to moving forward to a life of more vitality may be challenging but not impossible.

What is reasonable, I suggest, is to learn how to create what you truly want without compromise. What is not reasonable is to surrender to compromise, to give up on your natural talents and motivations, or the chance to explore the fullness of who and what you are in terms of your right work, or your highest aspirations and deepest values…it’s never too hard or too late.

The way I approach this issue with my clients is to separate what they enjoy doing both at work and outside of work from what they think is only possible. This is critical. Most people can only think of 30 jobs off the top of their heads, and if none of those jobs light a fire in them, then they use this as an excuse not to explore their options further. For example, there are over 60,000 jobs operating in our economy, with new ones being created every day because almost 50% of jobs are created for individuals who have a particular set of unique talents and skills. My job is to help identify and define those many opportunities, and develop a plan to move you into a better jobfit according to your time and priorities.

So here is a reasonable question: Is it reasonable to give up before you have had a chance to see what kinds of jobs you are truly suited for, and before any learning has taken place about how to move from where you are now into a better jobfit or career? I would say that is unreasonable and not terribly practical to squelch the self-honesty about what you might really want in terms of work. A compromise can close the doors on one of your most important human instincts, the desire to create a career or work that really matters to you.

Hope and love make so many things possible. That is a gift given to all of us. We don’t have to settle for a reasonable compromise. Incredible things occur every day, unlikely, unpredictable, unreasonable things that bring more vitality into the world. These things are available to you too. It starts with a commitment to explore your options. Don’t compromise on that creative urg to get an accurate and reliable picture of what you truly want.

Here at JobJoy, we are in the business of helping you get that picture and take effective actions to make it real. In 2012, you can be in a very different position than you are as 2011 ends. Our JobJoy Report lays the foundation in which you are more able to create what you want in terms of a better career or job. This webinar explains how it works as a gift that keeps on giving.

Dry Your Eyes

A client walked into my office recently saying that she needed a new career because her current one was making her sick; so sick, in fact, that she could not hold back the tears.

In this case, as in so many others, she got stuck in a toxic work environment with an abusive boss and/or co-workers.

Often a bad situation is made worse by a number of stressful factors, such as unreasonable workloads; or the prospect of an impending layoff due to a change in the economy; or the expectation that they be available 24/7; or a change of job conditions from flex-time at home to face-time in the office; or the fear of being squeezed out of competitive due to lack of educational credentials; or the unspoken pressure from family to maintain a high income at any price.

Whatever the circumstances, my client feels an overwhelming need to get out of her current job. Her short term goal is to avoid the pain. The long term goal is to find a better jobfit…if she only knew what it was! In the meantime, her priority is to maintain or improve her compensation package.

So, in fact, there are two contradictory goals at work here: my client wants a new job that will giver her more vitality and joy, but she also wants to avoid financial insecurity.

In order to avoid a future that might be financially insecure, she can’t take action to move out of her current job field because she doesn’t know what else to do; therefore, to move now means she might end up financially insecure. Damned if she does take action, damned if she doesn’t–this is the essence of being stuck.

She is likely to remain stuck for as long as she seeks a long term solution to a short term problem. What do I mean by that?

A career transition is not the solution to a short term problem. A transition takes time. It is best undertook during a period of stability without overwhelming financial or psychological pressures. A transition is oriented around creating the kind of life you want; it is not oriented around problem solving.

In order to solve her current problem, my client is learning to separate her contradictory goals. Her toxic work environment is a short term problem requiring a short term solution.

As distasteful as it is for her, she realizes that her best chance of getting out of her toxic environment, while maintaining her current pay check, is to do the same thing for another org; or, cross the street, and purchase the services (that she is now selling) for large orgs. Or, she can repackage her skills and market them for a related but different job target.

Sure, her current job is something she no longer wants to do. But she is not stuck there forever (it just feels like that right now). Feelings come and go: sometimes we are in love, sometimes not.

Most of us get angry, fearful, joyful, anxious, happy, sad, and so on, at different times in different circumstances. Why should feelings govern our commitment to taking actions to achieve our goals?

Some days I don’t feel like writing, or seeing my clients, or cooking dinner but I do them anyways, not because I have to but because these actions help me create what really matters to me. Feelings are temporary.

My client has dried her tears and realizes that the first thing she needs to do is take care of herself by getting out of her toxic environment. She needs to get into another job for the SHORT term in order to build up the capacity to make a transition over the LONG term.

Making progress towards a long term goal is about building the life you want. My client now understands that her long term goal to have a career that fits her deepest values and top priorities is possible but takes time and energy, two things that are in short supply when she is in crisis.

First, get out of the crisis, then take the time to transition.

Like the song says, ‘Dry your eyes and take your song out, it’s a newborn afternoon.’

Dry Your Eyes, Neil Diamond & The Band
(From my all time favorite concert movie The Last Waltz)

Beating the Peter Principle

If you watch the popular TV comedy The Office, you may find it hard to believe that Michael Scott–branch manager of paper company Dunder Mifflin in Scranton, PA–was ever competent at anything!  He appears to have no talent whatsoever for managing others.

He is the embodiment of the Peter Principle, first formulated in a 1969 book of the same name,  by Dr. Laurence Peter, who famously said: “In a hierarchy every employee tends to rise to his level of incompetence.”  Employees will be promoted so long as they work competently; until they reach a position where they are no longer competent; and, there they stay, stuck, unable to earn further promotions.  Hello, Michael Scott!

In the real world of work, individuals are usually promoted because they are competent, and they are competent because they have a particular flair, or talent, or strength for performing certain job duties.  Their work is valued enough by their employers that they are often rewarded with a promotion to supervisory positions.

The Peter Principle then becomes active when a managerial position requires a set of skills that do not come easily or naturally to the person who has been promoted into it.

For example, I have worked with a good number of engineers who excelled at troubleshooting technical problems, especially when they were left alone to work in their own way at their own speed to analyze a particular problem and design a solution, often building the solution with special tools & equipment.

They are masters of the physical world of structures, machinery, and processes.  Then they are promoted into a managerial position where they are required to collaborate with others on committees and make decisions through long discussions at meetings that must be submitted up the hierarchy for approvals, involving frequent delays, postponements, or rejections.

In the meantime, they must resolve disputes between employees who disagree on how to proceed; or,  plan years in advance for potential scenarios; or, compete with their colleagues for scarce organizational resources; or, fight about money and budgets—none of which they have a genuine interest in or a knack for dealing with.

Why do they put up with it?  Perhaps, for the sake of a better compensation package, or the admiration of their peers, or the expectations of power, prestige, and status for someone their age; or, because, they don’t know what else to do.

What is true for engineers promoted to managers, is also true for front-line social service workers promoted to policy positions; or customer service reps promoted to supervisors; or teachers promoted to principals, and so on.  Often, I will hear from such people a desperate confession.  “I feel like an Impostor at work, pretending that I know what I’m doing.  I keep wondering when they’ll find out.  In the meantime, I try to fake it ‘til I make it, but I just dread Monday morning. “

This is a short term coping strategy that may backfire in the long term.  If someone is not motivated by their core job duties, their performance will degrade, so that when the inevitable downturns of an economy occur, they may be laid off when their performance is compared to others who are suited to managerial duties and feel motivated by their work.  Or, their level of job dissatisfaction fosters dis-ease that leads to physical illness, anxiety, depression, or any number of stress-related disorders.

Sure, we can learn managerial skills by taking courses; but, just because we know how to do something doesn’t mean we will do it.  For example, we can learn how to do conflict resolution because our job requires it. But if are natural inclination is to avoid conflicting situations or highly charged emotional encounters in favour of working alone on a task in a concentrated manner, then we will develop coping mechanisms to avoid using our newly acquired conflict resolution skills unless forced to do so.  Motivation is the key to performance on the job, whether we are managers, supervisors, or subordinates.

You don’t have live like an Impostor, pretending you are something you are not.  You can get a clear picture of your natural talents and motivations and learn how to leverage them into your career plans in a way that will recognize and reward you for what you do naturally and effortlessly, rather than for what you have to do in a job misfit.

Here at JobJoy, we are in the business of mapping your motivational pattern and matching it with the work you are best suited to do so that you can excel in your right work.

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