Build career confidence in 2 easy steps

Just this past week, a client in Vancouver, who was laid off after 16 years with the same company, said to me, “I’ll be honest with you, I’ve lost my confidence, and don’t know if anyone will ever hire me again.”

I work with many individuals who are laid off or leave a job after 10-20 years with the same company.  In many cases, they don’t know what to do or whether someone else will hire them—because they’re consumed with self-doubt.

There are many signs of self-doubt and they can differ from person to person but I’ve noticed that there is a hesitancy to take credit in many cases.

They have difficulty to acknowledge on-the-job personal achievements.  Instead, they attribute their career achievements to the company, or their boss, or their colleagues, or other external factors. 

Focus on details

With this client in Vancouver, I asked her, what is the most recent project or assignment that you worked on?  What is the biggest project you’ve completed?  What accomplishment are you most proud of?  As I listened to her stories, I focused on her personal contribution, effort, or skill.

I then drilled deeper into her accomplishments.  Tell me what you did specifically as an individual or as part of a team in that project?  How did you do it?  What was the outcome for your employer, i.e. how did you help them make money, save money, improve productivity, attain efficiencies, meet difficult deadlines, work with new products or technologies?

Write it down!

She hadn’t thought about these things at all, so I wrote down my questions and emailed them to her.  Slowly but surely over the next several weeks, she responded with answers.  A direct line of questioning about specific accomplishments reveals a much fuller, richer, detailed story.

She told me it was one of the most helpful exercises that she’d ever done.  By separating the emotions affiliated with losing her job and focusing on facts and details related to achievements, she could view her employment history objectively, clearly, accurately.  And, by doing so, her confidence was bolstered.

This is a very common realization for many of my clients: before they can communicate their value to a new employer, they must be able to see if for themselves. 

Next steps

Then it becomes a matter of me packaging and positioning their experience with a compelling story that gets the attention of potential employers.

There are many vehicles for telling that story, including a resume, LI profile, an interview presentation, and more. 

But, whatever the vehicle, my clients learn to drive their message home with confidence. 

Square peg in round hole

You’ve heard the expression “fitting a square peg into a round hole does not work”.

And yet, this is precisely the situation that many individuals feel about their jobs– their natural strengths do not match the skills needed for core job duties. Many of my clients “grind it out” day after day in order to pay their bills and bank pensionable time, even though it hurts and causes much career pain.  

For example, I’ve worked with some clients over the past 30 years who get hired into an entry level position then show a special ability to step into an unstructured situation to solve problems with people, planning, or productivity.  They have a natural talent for sorting through many complex details to develop a step-by-step solution exactly suited to the people and the situation.   

The outcome of their solution is often the establishment of very efficient and effective structures, systems or processes that improve productivity.  Their accomplishment makes a big splash in the organization and they often get promoted to maintain the new structure or system that they developed. But this new role bores them to tears because maintaining a structured situation requires a different set of skills and motivations than problem-solving in unstructured situation.

In short, they are often the victims of their own success.  The new structure does not produce the same kind of problems as the previous unstructured situation and their natural talents don’t get triggered again.

They might go around looking for new problems to solve–they are simply doing what comes naturally to them–but end up stepping on other people’s toes, crossing boundaries, or unwittingly causing friction with co-workers.

They feel like a square peg in a round hole.  They sometimes blame their employer or themselves for not being able to advance in their career…and they continue to feel that way until they understand their natural strengths and their unique motivational pattern.

My job is to identify and define those key success factors and match them up with the kinds of jobs that need their strengths and the organizations that will reward them for it. 

For example, some of my clients with the talents and motivations described above have gone on to new roles, such as Workflow Analysts, Strategic Consultants, Business Operations Analysts, Project Managers, Change Managers, or similar in large dysfunctional organizations or medium sized ones experiencing rapid growth and all the problems that go with it. 

JobJoy Smile – Work puns

– Employer: We need someone responsible for the job.
Job Applicant: Sir your search ends here! In my previous job whenever something went wrong, everybody said I was responsible.

– A human resource person was quizzing a new employee on the company’s safety manual. “And what steps do you take in case of a fire?” she asked. The new employee replied, “Quick ones.”

– Boss: How is it that you are always sick on weekdays?  Employee: It’s my weekend immune system.

Pivoting successfully in your career journey: here’s an example

I love to get updates from my clients.  A person’s career is literally a story.  It’s about their progress through their working life.

As a career professional, I am part of that story, usually for a short period of time, but I truly value that experience. Sometimes, the update is good, sometimes not so good, depending on what is happening in their journey.


Although we tend to think of career as a steady line that swings upward through progressive phases of advancement, it is often a squiggly line that dips and turns and twists, like much of life. 


Here’s a good update that illustrates what I’m talking about.  I worked with a young adult 15 years ago when he was trying to make his first big career decision.  You can read that part of his story here.

In short, we identified his natural talents and knack for working in a physical world–one that is organized around physical infrastructure that needs to be designed, built, maintained, repaired, restored, and often replaced. 

My assessment was followed by my suggestion that he enter an applied science program and he settled on a 3-year civil construction technology program at a local college.

After graduating, he started his own construction company, as well as a family!  He grew confident with his abilities in a very competitive industry.


Construction is also a volatile industry with its own cycle of ups and downs.  But Gui learned to pivot.  When business would fall off, he would find a job in his field.

He wrote me recently to say: “After 6 years of working for companies–including 3 years as project manager at an Ottawa general contractor;  same thing on the Quebec side for 2.5 years; and, 3 months for a steel fab company as an estimator/installer–I have decided to return to my business and it is booming.”

Business changes, life changes, but building a career around our natural strengths, our deepest values, and our highest motivations can give us the confidence and tools to pivot successfully.  That is job joy!

Are you good at what you love?

Much career advice falls along the lines of “follow your passion.” Like much general advice, the reality is always more complex and nuanced.
 
Many people have a love for animals, or a sport, or music…but not necessarily a talent that is required to make a living at it. 

Examples
 
For example, I’ve worked with dozens of individuals who have a passion for animals but hate the idea of veterinary work because they don’t want to deal with sick animals or euthanize them.  And, since being a vet or a veterinary technician are the only jobs that they believe to match with a passion for animals, they do not pursue a career in that field.
 
Same goes with athletes who aspire to a professional sports career; they might have a passion for the sport but simply don’t have the talent or opportunity to achieve a level where they can earn a living at it.  Same goes for people who love music.  So, most people give up on finding a job related to their passion.
 
Of course there are dozens of jobs involving animals that do not require vet skills, or sports jobs that do not require athletic skills, or music jobs that do not require singing or instrument playing skills.  In fact, that is the case for most jobs in those fields.  The core talent that we usually correlate with any high-profile job is not the only talents needed in a particular field.
 
For example, any professional sports franchise features players on the field, ice, or court but there are dozens of jobs behind the scenes making it possible for those athletes to perform, including individuals working on the manufacturing, distribution, and operations sides of the business, such as scouts, trainers, therapists, agents, physiologists, psychologists, rehab specialists, fitness consultants, facility managers, marketing and promotions specialists, sales professionals, accountants, lawyers, and many more. Sports is just another business selling a product. 


There is more than one way to follow your passion

Many individuals with a love for sports may not have the talent to play professionally but they may have a talent and set of skills very well suited to one of the many other jobs involved in sports.  If that talent can be identified then nurtured through education, training, or other experiences, they could find themselves working in the field they love.

Find out what your natural talents are, what you’re good at.  Yes, learning other skills is necessary and takes time and work…but a career is a lot easier and enjoyable to develop when it is organized around your natural talents.
 
Apply your talents to what you love.

To be or not to be…who you are!

I had a client recently who is passionate about animal care…always has been, since childhood. 

At least once a year, for the past 30 years, someone like her enters my practice.  Sometimes young, or middle age, male or female—what they all have in common is this inner longing to take care of animals…for them a stronger desire than taking care of people.

And yet, none of them had been able to move beyond the care of their own pets.  Most of them tried pet-sitting or dog-walking or some related low skill, low pay job but couldn’t make enough money to make ends meet.

Finding the right path

Like my client this week, they go into other careers, usually because they had no desire or inclination to be a vet or a vet’s assistant.  As my client said, “I want to care for them, not kill them!”  This is a typical rationale for such clients:  when the most obvious option that society offers (e.g., be a vet) is not one that interests them, they give up on their heartfelt aspiration.

In her case, she worked as a cashier, custodian, martial arts instructor, and finally trained and worked as a Rehab Assistant, caring for individuals recovering from accidents…but she quit after two years because it didn’t meet her expectations.

She’s determined now to find a career working with animals, which is the only thing she really wants to do. I assured her that there were dozens of animal care jobs, including many she’d never of heard of, and many that don’t require a lot of education or training.

Choosing the right path

In general, jobs with animals fall into three categories: service (care & feeding), resource development and conservation.

I gave her a list of all the jobs related to animal care, everything from animal trainer to bison farmer to wildlife photographer.  I gave her a list of education programs for Resource Development and Animal Conservation.
She loved the idea of wildlife rehabilitation but didn’t want to go back to school.

In the end, she decided to start with Kennel Attendant and work towards owning and operating her own kennel someday.  She may even return to Rehab Assistant part-time, or on contract, to save money to buy some property for a kennel near Winnipeg.

She is finally accepting who she is in terms of her right work and taking responsibility for what she wants in life.

Living the right path

Very often our right work shows up early in life, but other values, priorities, advice, or circumstances get in the way of us following our instincts, intuition, or heartfelt desires.

We often get knocked off our right path early in life and end up surviving on another one…but not thriving.

It’s never too late to get back on it.  Sure, it might not be ideal, but it will certainly be deeply satisfying and rewarding in ways that are often hard to explain to others who have different values or priorities.

Be who you are…you won’t regret it.

JobJoy Smile – Animal Puns

Q: What do you call a sleeping bull?
A: A bull-dozer.

Q: How do you fit more pigs on your farm?
A: Build a sty-scraper!

Q: What did the farmer call the cow that had no milk?
A: An udder failure.

Q: Why do gorillas have big nostrils?
A: Because they have big fingers!

Q: Why are teddy bears never hungry?
A: They are always stuffed!

Q: Why do fish live in salt water?
A: Because pepper makes them sneeze!

Q: What do you get from a pampered cow?
A: Spoiled milk.

Q: Where do polar bears vote?
A: The North Poll

Career change tip: Don’t make assumptions

According to many surveys, about half the working population is preparing to make a career change.  We read stories about exhausted nurses and teachers leaving their fields. Or service workers going back to school for IT diplomas. Or senior executives cashing out to sell real estate.

Many individuals change careers for good reasons. But just as many make decisions based on assumptions that could lead them down the wrong path. For example, a good many people have come to me with the intention of going into HR because they want to have direct contact with people and help them. That’s a noble motivation, right? Yes, but most HR duties are about managing processes not people.

Processes or people

HR is about using software and systems to effectively and efficiently deploy a specific resource in an organization—that resource is called talent, or human resources. When employees actually need help for a work-related problem, such as managing their stress or mental health, they are most often referred to a third party. If you want to work directly with people, then consider working in an employee assistance program run by a third party provider.

We need to substitute our assumptions with a reality check. Before committing to a career change, verify that your natural strengths and motivations align with its core duties and responsibilities.

Let’s use the HR scenario again. If by “helping others” you mean meeting with employees one-on-one to listen to their problem, then advising them on their options and helping them choose and appropriate course of action–then you may not enjoy sitting in front of a computer all day using PeopleSoft or some other software to review payroll complaints from workers spread across the country.

If what you really want to do is influence the thoughts, feelings, and behaviours of individuals towards some positive change, then identify which “jobs” in HR actually perform that function. Also, check to see what other careers are organized around that core activity.

You can make a better decision about a career change and what you need to do to make it happen with the assistance of my JOBJOY FOR LIFE™ Course.  

How Covid Time Unlocks Career Options

Examples of what you enjoy about cooking can reveal natural strengths and motivations that can unlock career choices.

Do you have time on your hands now that you’re social distancing, or working from home, or collecting a benefit?  What do you do with that discretionary time?  Many people gravitate to their favourite hobbies or interests or explore new ones.

These activities often reveal a lot about your natural talents and motivations, and the kind of work you might be best suited for, excel in, and be rewarded accordingly.

Let me give you an example.  With so many of us at home, we know that more people are learning to cook or re-discovering their love of cooking.  That doesn’t mean you should rush off to be a chef or short order cook (even if you could find a restaurant that was open!)

It’s a simple enough activity…but it often reveals natural talents or hidden strengths that can open the door to new career opportunities!

By closely examining what it is that you truly enjoy about cooking, the thing or things that come easily to you or give you great satisfaction provide clues to your motivational pattern.

Over the years, I have seen the following talents and motivations appear in the stories of clients and what they truly love about cooking:

– “I will think about some new ideas about food and come up with new recipes.”  This knack for coming up with new recipes might reveal a natural talent for innovation for designing or developing and giving shape to new ideas.

– “I never follow a recipe but always use what’s available in my kitchen.”  This might be a reasoning talent for combining, mixing, harmonizing, or integrating—bringing together diverse parts or elements to form a new whole.

– “I have all the tools and equipment in my kitchen, everything ready at hand, clean, and ready to go.”  The inclination might show a talent for ordering one’s personal space, for sensing the most efficient positioning of materials for easy retrieval, and for maintaining things in their proper place (but does not necessarily include the ability to order space for others).

– “I like cooking but not for myself.  What I really enjoy is the presentation of the food to my family or a group of people, that’s what I enjoy most.”  This might reveal a person’s preference to work with Sensory subject matter in a visual manner in order to create a space where s/he feels comfortable socializing with a familiar group of people.

– “I like cooking but baking is what I really enjoy, especially decorating my cakes and sweets.”  This person may have a understanding how objects and shapes affect people’s moods and feelings, like someone adept at sculpting in wood, clay or stone objects, or an architect or UI/UX designer.

I want to be clear:  one of these talents by itself may not mean much unless it is viewed in the context of a bigger picture, i.e. your total motivational pattern. If you have a particular talent or motivation, it will show up in many of your enjoyable activities–both at work and home–and it will be linked to other elements in the motivational pattern, such as their natural talents, preferred subject matter, natural way of relating with others, the situations that motivate them and what it is they are trying to accomplish when they do what they enjoy most and do best.

So…if you find yourself with time on your hands and gravitating to certain activities that you might think are quite ordinary or mundane but truly enjoy—such as gardening, photography, needlework, car repair, word games, collecting things, rearranging home furniture, budgeting, gaming, electronic kits, model building*—you are using some of your motivational pattern.

Furthermore, if you want to know how these talents and motivations might help you develop your career in certain directions, use a simple career assessment process like my JobJoy Story assessment tool to help you identify and define your motivational pattern.

*If you’d like a list of a 100+ hobbies and interests that you might’ve forgotten how much you enjoy, email me and I’ll send it to you.

Right Stuff for Starting a Business

To start your own business or not?

I recently worked with an MBA client employed in a Fortune 500 company who commutes 2 hours each way.  He’s tired of it and wants out.  He’s been exploring the option of buying a franchise business.

He thinks he’d be good at it but contacted me as a reality check, i.e. to make sure he’s not simply acting on a confirmation bias.  Instead, he wants to know:  “Do I have the right stuff to run my own business?”

He knows what to do.  After all, he’s got an MBA so he knows how to design and implement business systems that work.  What he really wants to know is whether or not running his own business aligns with his strengths and motivations. 

Definition: an entrepreneur is a person who organizes and operates a business or businesses, taking on greater than normal financial risks in order to do so.

He asked for a quick and easy assessment to help with his decision-making.  He presented me with a matrix of job duties that he did and did not enjoy in previous jobs.  Clearly, he has many financial, operational, and managerial skills that align with running a business.

But was he motivated to use those skills in the circumstances of starting a new business?

Clues

A natural entrepreneur has a knack for spotting opportunities and acting on them quickly.  This talent usually shows up early in life, not just in work-related activities but in other circumstances too, such as school projects or volunteer activities.  To uncover such events in a person’s life, I often ask simple questions.

– Tell me about a time when you felt strongly about something and were able to recruit others and lead the charge down a new path or new venture.

– Give me an example of where you motivated others to start up a group in order to bring about some kind of change.

– Tell me about any projects that you’ve started from scratch with others.

– Tell me about a business or hobby enterprise that was failing and you got excited about turning it around.

– What is easier for you—getting a project off the ground or maintaining it once it’s up and running?

– When you find yourself as part of a group or team and things get bogged down, how do you normally react? (Can you give me an example of when you took the ball yourself and ran with it?)

My client’s answers to these questions revealed no knack for taking the initiative or recruiting others to help him start projects.  Instead, they revealed a strong inclination to be recruited by others and work on solving problems related to new business ventures.  The challenge and variety of such problems brought out the best in him.

He often gravitated to roles in new ventures where he could operate as a Key Contributor, getting involved in activities that were crucial to the success of the project or business.   Other team members valued him as a stabilizing influence in what were often very fluid, challenging situations.  He was the kind of team player that may not always be noticed when he’s there but is very much missed when he isn’t.

New Path

When this pattern was pointed out to him, he realized that his entrepreneurial aspirations were really a reaction to his current job as a cog in a very large wheel of a Fortune 500 company’s with firmly established policies, procedures and practices.  He was expected to do the same thing day in and day out, which was a direct conflict with his natural inclination to be involved with a variety of challenging problems related to new ventures.

Of course, he can start his own business, using determination and business skills…but over the long run he would probably be drained by such a venture and be unmotivated to continue, or find that recruiting others (as staff and customers) might be too stressful.

As we explore options together, he may find that a much better job fit for his combination of experience, education, strengths and preferences is to rebrand for a senior Manager role in a high-growth company or franchise where his knack or solving new venture problems would be recognized and rewarded. 

How To Get Away With Murder of your inner critic

It’s the start of another year…but are you still haunted by an inner critic from your past? We learn as children to please others who are important to us, such as parents, teachers, peers and coaches. And when we earn their criticism instead of their praise, we often internalize that critical voice for the rest of our lives.

It doesn’t take much—a verbal criticism of something you said or did, a big red fail on a written exam, or a cold shoulder, a sharp rebuke, a stinging reprimand—and you never wrote another poem, or played another game of soccer, or sang another song, or designed another dress, or did whatever gave you joy, made you feel free, or deepened your sense of accomplishment. Because, after that…every time you tried, the inner critic reared its ugly head and crushed you with that ‘voice’ in your brain.

I think we, as individuals, underestimate the influence of others in our young lives. We are, after all, social beings who want to be liked and loved by others. As children, we usually aim at becoming something that will please others long before we take the time to find out who we are.

Many individuals are channeled down a certain career path using ‘can do’ skills based on the advice of these well-meaning influencers. This can create problems later in life, not the least being stuck in a dull or meaningless job that fosters deep dissatisfaction.

Kill the critic

The best way to kill this inner critic is to replace it with your ‘authentic’ voice. Since 1986, research from more than 200 studies shows that creative, expressive and reflective writing about thoughts and feelings in a structured safe space helps individuals gain control over a negative life event. There are many exercises for killing that inner critical voice in order to make room for your own voice. Years ago, I had a lot of fun doing this one:

I found a list of the 1001 ways to kill somebody. I picked one that I felt would suitably avenge my inner pain. Then I wrote a letter to my persecutor describing in detail how I was going execute them. I was shocked at the depth of my anger and pain! These transgressions against our souls, our very beings, create deep wounds…the pen I held was my sword of vengeance!

How to get away with murder

Remember, this is an exercise, a form of creative play in a safe place, so a few words of caution are necessary: put your bloodthirsty letter in an envelope…but don’t mail it…you could end up in jail! Instead, burn it, bury it, cut it to pieces, do whatever feels right…but don’t actually send or give it to the transgressor. Kill that inner critic figuratively not literally–that’s how you get away with murder!

This simple writing exercise liberated me from an inner critic. It helped me trade in that ‘other’ for my own. Since then, I have expressed my voice through this newsletter and blogs, through several books, articles in newspapers and career magazines, through academic journals, as well as through creative writing, my own radio show, and at career conferences. It’s all fun; it gives me to have my voice engaged in meaningful conversations that influence others.

Reclaim your voice

If you feel that your voice has been swallowed up by the values and priorities of someone else in your life, then draw on this scientific method of killing that inner critic. Simple writing exercises combined with an experienced coach will help you think, feel and write your way though rigid beliefs or behaviours that keep you stuck in life or work.

Liberate yourself! JobJoy is collaborating with Phrase Strategy and its Essential Voice programs to help individuals to see reality in a new way and find their voice. Claim your freedom by uncovering YOUR voice! It will enrich and enlarge your life and work…

Real Job Security is knowing your Motivational Pattern

From our childhood to our current career, we tend to gravitate towards activities and projects that require our natural strengths. Why? Simple—we get pleasure from using our talents in situations that motivate us.

The problem is we do some things so naturally and effortlessly, we think, “Doesn’t everybody do it this way?” No, they don’t. You have a knack for achieving certain results using certain talents because that’s what energizes you—and you make it look easy. Other people might be able to do the same thing due to training or experience but it’s grunt work for them.

    What energizes you?

For example, some individuals get energized by having an impact on the physical world. If there is a piece of equipment, or machinery, or a vehicle, or a household appliance that breaks down or is performing poorly, they repair it, or restore it to its original state. You can tell it energizes them because you can hear them humming, or whistling or singing, or just bouncing around happily as they do what comes naturally and easily to them.

If this talent is caught early in life and channeled into a particular vocation then recognized and rewarded by an employer, they might even end up with a long and happy career as an aircraft mechanic with an airline, or a pipe-fitter in a refinery, or a mechanic in the military, or a maintenance worker for public transit, or one of hundreds of jobs available from hundreds of different employers.

Even if they lose one job, they can quickly adapt or retrain for something similar in another sector because equipment, machinery, and vehicles will always wear out, or break down, or need replacing and require individuals who have a knack for impacting such physical objects with their natural talents and learned skills.

The same is true if you like to have an impact on people, or like to control how, when and where a project or plan will proceed. Or, if you are energized by pursuing and reaching a goal or a target. Or, if you get juiced by engaging in a process of discovering, developing or expressing.

    Motivation matches right work

Each general human inclination can be narrowed down to reveal your particular motivational pattern, and that pattern can be matched to dozens of specific jobs in specific work settings.

This is true job security. When you take the time to understand your motivational pattern then you don’t have to worry if you lose a job because you will already know what other sectors of the economy will recognize and reward you for what comes easily to you.

Don’t let our volatile economy catch you by surprise. Get a JobJoy career assessment done today so that you can do some long-term planning for real job security.

You already have in your hands the right tools to repair and grow your career. Put them to work in your favour.

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